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Facebook Bots

Facebook looks to Bots for Business on Messenger

Facebook will soon launch a new platform for Messenger which will see users chatting with AI bots in the place of business representatives. Last year the social network made it possible for businesses to communicate with their customers via the Messenger App; now the new

Social Media News

Twitter Introduces Direct Message Button on Tweets

Alongside an announcement on their blog on the 5th April 2016, Twitter rolled out a new direct message button which allows users to share tweets as direct messages. According to the network, the number of direct messages grew by over 60% in 2015, and

Facebook

Facebook Update helps make the Network more Accessible for Blind Users

Facebook have updated their social network to make it easier for blind people to understand the sort of photo content which is coming up on their news feed. The new system uses AI to describe an image aloud… The world’s largest Social Network has

Comic Book Stores

How to do Social Media for Comic Book Stores

If there is one type of industry that naturally succeeds on Social Media, it’s the one that has a die-hard fan culture. These are the type of followers who are not only willing to engage with a conversation, but want to contribute to it. However,

Facebook Anti-troll campaign

Anti-troll feature helps Facebook users identify people impersonating them

Facebook is currently testing a new feature that alerts users of instances of profile impersonation. Designed to help fight harassment on the Social Network, the feature has been reportedly released to 75% of its user base so far… Soon users could be receiving notifications

Social Media

How to do Social Media for Zoos

We need to have a serious talk about Social Media. Last year the amount of active UK Social Media users shot up by 4.6% to 32.3 million. Social Media usage on mobile also grew by 17% and is expected to reach a record 50.8%

Live Streaming

Is the Future of Social Media in Live Streaming?

Live streaming has recently been catapulted back into the limelight through the work of streaming apps like Periscope. While live-streaming is in no way a new concept, the ease of accessibility that has come from new technology has helped elevate it to new heights

Facebook Mobile

UK Facebook Mobile Users to hit a Record High this Year

Over 26.9 million mobile phone users in the UK are expected to be using Facebook this year, making up an impressive 50.8% of the all mobile phone users across the country. The milestone comes after a report by eMarketer suggested that an estimated 50.5%

Digital Marketing Dos and Don'ts

The Dumble-dos (and Don’ts) of Digital Marketing Wizardry

Much like what lies beyond the Leaky Cauldron, Businesses who venture boldly into the “Realm of Internet” will find a Magical World many still don’t know about. So pull yourself a Butter Beer, have a little sit-down and join us as we take you

Consumer Voices

Social Media – A Megaphone that Empowers Consumers

It really wasn’t that long ago that if a consumer had something to say about a product then their only option was to look for an address on the back of the box and write the company a letter. But now that’s all changed.

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