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Tag: Social Media

Social Media and the Changing Face of Customer Service

Social Media and the changing face of Customer Service

Over the past few years, social media has single-handedly turned the customer service experience on its head. The digital world has completely changed expectations surrounding rates of engagement by brands and businesses, and to succeed they need to recognise and accommodate the changing needs of their customers. Due to the
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Social Media Marketing: The Giraffe Guide

Social media marketing and traditional marketing used to be two separate avenues, especially when social media was in its infancy. Now, all methods are very much combined to give businesses the best chance to get their brand in front of potential clients. Social media has changed the way businesses market
How to keep your social media accounts secure

How to Keep Your Social Media Accounts Secure

Several aspects of our lives are saved and stored online. From digital ‘wallets’ with our bank information to our names, addresses, and phone numbers in the backend of every social media profile, our data is everywhere. So, we need to keep our social media accounts secure. Staying safe and secure
Social Media Case Study: How Do Innocent Use It

Social Media Case Study: How Do Innocent Use It?

Innocent Drinks (known as innocent) is one of the most well-known smoothie and juice companies in the UK. Over the last few years, innocent have made a name for themselves as social media kings in their own right. As their social media presence grows, so does their audience of innocent
Social Media for Startups - Three Steps for Success

Social Media For Startups: Three Steps to Success

Three Steps to Success on Social Media for Start-Ups 1. Create your strategy before your profile 2. Choose your channels wisely and listen to your audience 3. Experiment and be willing to evolve. A social media presence is essential for startups and small businesses. Used well, social media can help shape your
Influencer Marketing: The Giraffe Guide
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Influencer Marketing: The Giraffe Guide

Influencer marketing is now one of the most popular ways to market your business and products, but many do not fully understand what it is and what they need to do to create successful influencer marketing campaigns – so this influencer marketing guide has been developed to help you. There’s
Giraffe Social Media News Roundup: March 2021

Social Media News Roundup: March 2021

Here we are again, Giraffe is here to bring you the latest buzz within social media news. Read on to find out the latest developments and updates. We keep our ears and eyes peeled to help keep your social media marketing and strategy ahead of the curve. Facebook Officially Launches
How should social media be used in schools?

How Should Social Media Be Used In Schools?

How should social media be used in schools? 1.      Connecting students and teachers on a monitored platform. 2.     Teaching through online videos, e-books, and other resources. 3.     Immersing students in using social media for educations. As a general public, we love social media. It’s a fun, easy way to spread

Social Media News Roundup: Feb 2021

It’s that time of the month again where Giraffe brings you the latest goings-on within the social media news landscape. Read on to find out the latest developments and changes from your favourite platforms. With 2021 well underway it’s easy to miss the latest updates in the world of social